Tuesday, March 27, 2007

Bill Paying Blues

Today I get a text message on my phone that my cell phone bill was late. So I thought why isnt that on automagic bill pay? Then I thought why arent all my bills on auto magic bill pay? Well I spent an hour trying to figure that out...

From Puget Sound Energy...
From T-Mobile:And my most favorite from Seattle City Light:

What the hell? What is wrong with the internet? Is it me? I hope not. Each of these services had equally painful recovery processes. Trying to recover from the error puts you into an endless loop of password resetting and retrieval that I still could be in, even now. My only relief was that customer service on the Seattle City Light site puts me out at the Citizen Actions Bureau - citizens beware online bill pay sign up is broken.

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